Collaboration aims to deliver seamless support, nationwide roadside assistance, and mobile charging solutions for VinFast EV owners
Gurugram, Haryana, India | 20th June 2025: VinFast, a leading global electric vehicle (EV) manufacturer, has announced a strategic partnership with Global Assure, one of India’s most trusted customer service providers, to fortify its customer service network across India. This collaboration is designed to provide VinFast customers with dependable 24/7 support, nationwide roadside assistance, mobile charging solutions, and mobile service operations — ensuring convenience and peace of mind for EV owners.
The services, including a dedicated 24×7 call center, will be accessible through toll-free number 1800-571-8888 and email: vfcareindia@vinfastauto.in quick and reliable assistance across the country.
“As VinFast prepares to introduce its premium electric SUVs — the VF 7 and VF 6 — in India, this partnership underscores our commitment to delivering customer-focused support nationwide,” said Pham Sanh Chau, CEO Asia, VinFast. “Together with Global Assure, we aim to build a comprehensive electric mobility ecosystem that prioritises quality, convenience, and customer care.”
Manish Vij, Co-founder & CEO, Global Assure, added, “We are proud to partner with VinFast to support their customers across India. Our expertise and nationwide reach will ensure VinFast owners experience smooth, safe, and reassuring journeys.”
VinFast’s enhanced customer service portfolio includes:
24/7 Customer Support
Nationwide Roadside Assistance
On-demand Mobile Charging Solutions
Emergency Mobile Service Operations